Our Ice Cream Server job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Ice Cream Server role
An Ice Cream Server is responsible for taking customer orders, scooping and serving ice cream, making sundaes and other treats, and providing excellent customer service.
Role Purpose
The purpose of an Ice Cream Server is to provide customer service by preparing and serving ice cream, frozen yogurt, and other frozen desserts in a friendly and efficient manner. This includes taking customer orders, scooping ice cream, assembling sundaes, shakes, and other desserts, collecting payment, and maintaining a clean and safe work environment.
Ice Cream Server Summary
The Ice Cream Server is responsible for providing friendly and efficient service to guests in an ice cream shop. This position ensures that guests have an enjoyable and satisfying experience. Responsibilities include greeting guests in a friendly and courteous manner, taking orders, preparing and serving ice cream, ensuring all orders are accurate, and collecting payment. Additionally, the Ice Cream Server assists with cleaning and sanitizing the shop and its equipment. The ideal candidate is customer service-oriented, has excellent communication skills, and is able to multitask in a fast-paced environment.
Ice Cream Server Duties
- Greet customers and take orders for ice cream flavors, toppings and other add-ons
- Serve ice cream orders, including scoops, sundaes, milkshakes and other specialty ice cream drinks
- Maintain knowledge of flavors and menu items and inform customers of specials
- Maintain stock of ice cream, toppings, syrups, cups and other items needed to serve customers
- Perform routine cleaning tasks such as wiping down counters, cleaning ice cream machines and keeping service areas stocked and organized
Ice Cream Server Skills
- Customer service
- Serving food and beverages
- Operating cash registers
- Stocking
- Cleaning
Ice Cream Server Requirements
- Provide friendly and efficient customer service
- Handle cash and credit card transactions
- Clean and maintain work areas
- Accurately serve customers in a timely manner
Personal Traits
- Friendly
- Outgoing
- Patient
- Organized