Our Food And Beverage Attendant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Food And Beverage Attendant role
Food and beverage attendants provide friendly and efficient service to customers at food and beverage outlets. They take orders and serve food, drinks and snacks in accordance with established guidelines and procedures. They also ensure the cleanliness and sanitation of the outlet, greet customers, and handle customer complaints.
Role Purpose
The purpose of a Food and Beverage Attendant is to provide excellent customer service to restaurant patrons. This includes taking orders, serving food and drinks, and handling payment transactions. The Food and Beverage Attendant should ensure that all guests receive prompt, professional, friendly, and courteous service. They should be knowledgeable about the menu items and be able to answer any questions guests may have. Additionally, the Food and Beverage Attendant should keep the restaurant clean, stocked, and organized.
Food And Beverage Attendant Summary
The Food and Beverage Attendant is responsible for providing excellent customer service while taking food and beverage orders, preparing and serving food and beverages, and maintaining a clean and organized work environment. The attendant will interact with customers in a courteous and friendly manner, promote sales, and handle cash and credit transactions. Other duties include stocking shelves, setting up dining areas, cleaning work areas, and assisting with other tasks as assigned. The successful candidate must be reliable, organized, and have excellent communication and customer service skills.
Food And Beverage Attendant Duties
- Greet and welcome customers in a friendly manner
- Take customers' orders and serve food and beverages
- Check quality of food and beverages and ensure they meet set standards
- Prepare bills and process payments
- Advise customers on menu items and beverages
- Ensure all tables are clean and tidy
- Replenish supplies as necessary
- Ensure compliance with health and safety regulations
Food And Beverage Attendant Skills
- Excellent customer service
- Knowledge of food and beverage products
- Cash handling skills
- Ability to work in a fast-paced environment
Food And Beverage Attendant Requirements
- Provide excellent customer service
- Greet customers and answer questions
- Take orders and serve food and drinks
- Check customers’ IDs when serving alcoholic beverages
- Set up and stock the dining area with cutlery, crockery and glassware
- Clean and clear tables
- Prepare and serve beverages such as coffee and tea
- Keep work area and dining area clean and tidy
Personal Traits
- Friendly
- Organized
- Team Player
- Attentive
- Reliable