Our Deli Manager job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Deli Manager role
The Deli Manager is responsible for overseeing the daily operations of a deli, including ordering supplies, managing staff, and ensuring customer satisfaction. They must also ensure that food safety standards are followed and that customer orders are accurate and timely. The Deli Manager must be organized, have excellent customer service skills, and be able to work independently.
Role Purpose
The purpose of a Deli Manager is to oversee the daily operations of a deli counter in a retail or food service establishment. This includes supervising staff, ordering and maintaining supplies, preparing food items, and ensuring customer satisfaction. The Deli Manager is also responsible for creating and executing promotional strategies to drive sales and profits, managing budgets, and developing new menu items.
Deli Manager Summary
The Deli Manager is responsible for overseeing all aspects of the deli department including staff, customer service, food production and merchandising. The Deli Manager ensures that all deli staff are properly trained, that food safety and health regulations are followed, and that customer service is consistently excellent. The Deli Manager is also responsible for managing the deli's inventory, purchasing supplies, and scheduling staff. They will also be responsible for training staff on proper food handling and safety procedures, monitoring food quality and presentation, and resolving customer complaints. The Deli Manager must have excellent communication, organizational and problem-solving skills. The Deli Manager should also have a good understanding of food products and the ability to work in a fast-paced environment.
Deli Manager Duties
- Manage daily operations of deli department
- Maintain deli department standards
- Ensure safety and sanitation regulations are followed
- Order supplies and maintain inventory
- Train and supervise deli staff
- Provide excellent customer service
Deli Manager Skills
- Organizational Skills
- Customer Service
- Leadership
- Inventory Management
Deli Manager Requirements
- Manage day-to-day operations of a deli
- Supervise and train staff
- Ensure quality of food and customer service
- Maintain inventory and order supplies
- Ensure health and safety standards are met
Personal Traits
- Strong organizational skills
- Ability to analyze sales data
- Excellent customer service skills
- Ability to effectively manage staff
- Ability to multitask