Our Concession Attendant job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Concession Attendant role
A Concession Attendant is responsible for providing customer service and food service to patrons within a theater or stadium. Duties include taking orders, preparing food and drinks, stocking supplies, cleaning and maintaining the concession stand, and collecting payments.
Role Purpose
The purpose of a Concession Attendant is to provide excellent customer service in an entertainment or leisure facility. This includes preparing and serving snacks and drinks, operating cash registers, and ensuring the concession stand is clean and stocked. The Concession Attendant must also ensure that all customers have a pleasant and safe experience. In addition, they may be required to provide information on upcoming events, answer questions, and handle customer complaints.
Concession Attendant Summary
Concession Attendant Job Summary
The Concession Attendant is responsible for providing excellent customer service while working in a concession stand. The Concession Attendant must have a friendly and outgoing attitude in order to greet customers and answer their questions. The Concession Attendant must be able to work independently as well as part of a team. Responsibilities include stocking shelves, taking orders, preparing food and drinks, collecting payment, and cleaning the concession stand. The Concession Attendant must be able to work in a fast-paced environment, handle cash accurately, and adhere to food safety regulations.
Concession Attendant Duties
- Greet customers and answer questions about the concession stand's products and services
- Operate cash registers to process customer transactions
- Maintain cleanliness of the concession stand and restock items as necessary
- Prepare and serve food items such as popcorn, candy, hot dogs, nachos, and drinks
- Collect payments, issue receipts, and provide change to customers
Concession Attendant Skills
- Customer service
- Cash handling
- Point-of-sale operations
Concession Attendant Requirements
- Ability to interact professionally with customers
- Ability to stand for long periods of time
- Proficient in the use of computers and cash registers
- Ability to handle cash and credit transactions
- Ability to lift and carry concession items
- Ability to work long hours
- Ability to work in a fast-paced environment
Personal Traits
- Excellent customer service skills
- Friendly and outgoing demeanor
- Ability to work in a fast-paced environment
- Ability to work independently
- Strong organizational skills
- Ability to handle cash and operate a cash register