Our Cocktail Server job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Cocktail Server role
A cocktail server is responsible for taking orders and serving drinks to customers in a bar, restaurant, or other establishment. They must have good communication and customer service skills, as well as knowledge of different types of cocktails and other beverages. They may also be responsible for collecting payment and maintaining a clean and organized work area.
Role Purpose
The purpose of a cocktail server is to provide excellent customer service by taking orders, serving cocktails and other beverages, and ensuring a pleasant and enjoyable experience for guests at a bar or restaurant. They must have knowledge of different types of cocktails and be able to make recommendations to guests. Additionally, they are responsible for maintaining cleanliness and organization of the bar area.
Cocktail Server Summary
A cocktail server is responsible for providing exceptional service to customers by taking drink orders, making recommendations, and delivering drinks in a timely manner. They are also expected to maintain cleanliness and organization of the bar area, handle payments, and assist with any customer inquiries or concerns. The ideal candidate will have excellent communication and customer service skills, be knowledgeable about different types of drinks, and be able to work in a fast-paced environment. Previous experience in a similar role is preferred.
Cocktail Server Duties
- Take drink orders and serve drinks to customers
- Maintain knowledge of all menu items and drink selections
- Provide excellent customer service and ensure customer satisfaction
- Check identification to verify legal drinking age of customers
- Assist bartenders with preparing and serving drinks
- Handle cash and credit card transactions
- Keep bar area clean and organized
Cocktail Server Skills
- friendly and outgoing personality
- excellent customer service skills
- knowledge of different types of cocktails and drinks
- ability to handle multiple tasks and prioritize
- strong communication skills
- attention to detail
Cocktail Server Requirements
- Serve alcoholic and non-alcoholic beverages to customers
- Take orders and make recommendations based on customers' preferences
- Maintain a clean and organized bar area
- Check identification to ensure customers are of legal drinking age
- Handle cash and credit card transactions
- Communicate with kitchen staff to ensure timely delivery of food orders
- Provide excellent customer service and address any customer concerns
- Follow all safety and sanitation procedures
Personal Traits
- friendly
- outgoing
- attentive