Our Club Waitress job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Club Waitress role
A Club Waitress is responsible for providing excellent customer service to patrons of a club or lounge. They take orders, serve drinks and food, and maintain a clean and inviting atmosphere. They also balance cash transactions accurately, attend to guests' needs, and ensure that the club is following all safety and health regulations.
Role Purpose
The purpose of a Club Waitress is to provide excellent customer service to guests at a club or bar, ensuring their satisfaction and comfort. This includes taking orders for drinks, serving food and drinks, delivering bills, and clearing tables. A Club Waitress should also have knowledge of food and alcohol safety, as well as general knowledge about the club and its services. Additionally, a Club Waitress should be able to handle customer complaints and take appropriate action in difficult situations.
Club Waitress Summary
Club Waitress Job Summary
The Club Waitress is responsible for providing excellent customer service to patrons of the club. This position requires the ability to work in a fast-paced environment while maintaining a professional and friendly demeanor. The Club Waitress must be able to accurately take orders, serve food and beverages, and provide exceptional service to customers. Other duties include maintaining cleanliness of the dining area, stocking supplies, collecting payments, and ensuring customer satisfaction. Successful Club Waitresses must have excellent communication and customer service skills, as well as the ability to work in a team environment.
Club Waitress Duties
- Greet and seat guests in the club
- Take orders and serve food and drinks
- Check identification of guests to ensure they meet age requirements
- Collect payment for drinks and food
- Clean and reset tables
- Answer questions about the club's menu and services
Club Waitress Skills
- Excellent customer service
- Ability to work in a fast-paced environment
- Knowledge of food and beverage preparation
- Ability to handle cash and credit transactions
- Knowledge of bar equipment and drink mixology
Club Waitress Requirements
- Must be at least 18 years old
- Must be able to lift up to 20 lbs
- Must be able to stand for 8 hours or more
- Must be able to work nights and weekends
- Must have basic knowledge of alcoholic beverages and be able to mix drinks
- Must be able to take direction and work with a team
- Must be able to communicate effectively with customers
Personal Traits
- Friendly
- Outgoing
- Reliable
- Organized