Our Cafeteria Supervisor job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Cafeteria Supervisor role
The Cafeteria Supervisor is responsible for overseeing the daily operations of the cafeteria, including staff supervision, customer service, food service, and other operational duties. The Supervisor ensures a safe and sanitary environment and ensures that food is prepared and served in accordance with safety and health regulations. The Supervisor also implements and maintains a customer-focused service culture, and interacts with customers to ensure satisfaction.
Role Purpose
The purpose of a Cafeteria Supervisor is to oversee the daily operations of a cafeteria, ensuring that all areas are running efficiently, safely, and in compliance with health and safety regulations. They are also responsible for supervising and training staff, scheduling shifts, placing orders for food and supplies, and managing budgets. Additionally, they may be responsible for maintaining records, resolving customer complaints, and handling cash transactions.
Cafeteria Supervisor Summary
The Cafeteria Supervisor is responsible for overseeing the daily operations of the cafeteria, ensuring a safe and efficient workplace. The Supervisor will be responsible for maintaining high standards of food safety, cleanliness, and customer service. The Supervisor will supervise the cafeteria staff, and will be responsible for training, scheduling, and evaluating employees. The Supervisor will also be responsible for maintaining accurate records of food and beverage orders, and inventory. The Supervisor will monitor food preparation, and ensure that proper food handling and safety regulations are followed. The Supervisor will ensure that the cafeteria remains in compliance with all local health and safety regulations. The Supervisor will also be responsible for ordering food and beverage supplies, and ensuring that all supplies are kept in stock and ordered in a timely manner.
Cafeteria Supervisor Duties
- Supervise the day-to-day operations of the cafeteria
- Ensure that the cafeteria is sufficiently staffed
- Ensure cleanliness and sanitation of the cafeteria
- Train and evaluate cafeteria employees
- Prepare menus and determine portion sizes
- Order food and other supplies
- Maintain inventory of supplies and food items
- Resolve customer complaints and answer inquiries
Cafeteria Supervisor Skills
- Customer Service
- Food Preparation
- Food Safety
- Inventory Management
- Budgeting
Cafeteria Supervisor Requirements
- Monitor cafeteria operations
- Maintain inventory of food and supplies
- Ensure proper safety and sanitation practices
- Hire and train cafeteria staff
- Schedule staff hours
- Address customer complaints
Personal Traits
- Good organizational skills
- Excellent customer service skills
- Ability to maintain a clean and safe environment
- Ability to manage staff and delegate tasks
- Strong leadership and communication skills