Our Bar Captain job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Bar Captain role
A bar captain is a professional bartender responsible for managing the bar staff and the overall operations of a bar or restaurant. They are in charge of training new bartenders, monitoring stock levels, and ensuring that the bar runs efficiently and smoothly. Additionally, a bar captain may be responsible for recommending drink specials and devising creative cocktail menus.
Role Purpose
A bar captain is a job role responsible for leading and directing a bar staff, working to ensure the smooth running of all bar operations. A bar captain is often the person responsible for hiring and training bar staff, as well as managing customer service and liaising with suppliers. The bar captain is also responsible for creating a safe and enjoyable environment for guests, while maintaining high standards of hygiene and cleanliness in the bar area.
Bar Captain Summary
A Bar Captain is responsible for overseeing the operations of a bar. This includes managing the bar staff, ensuring that the bar is stocked and organized, and ensuring that all customers receive excellent service. The Bar Captain must also be knowledgeable about the different types of alcoholic beverages, wine, and spirits available, as well as the proper methods for mixing and pouring drinks. The Bar Captain is also responsible for resolving any customer complaints or disputes. This position requires excellent customer service skills, strong organizational skills, and the ability to multitask.
Bar Captain Duties
- Greet customers and ensure they have a pleasant experience
- Maintain the cleanliness of the bar and its surroundings
- Mix, garnish and serve drinks according to the customers’ requests
- Check customers’ ID to ensure they meet the legal drinking age
- Ensure that the bar is well-stocked and stocked with the necessary supplies
- Handle customer complaints and resolve disputes
- Monitor customers’ behavior to ensure a safe and enjoyable environment
- Balance cash drawers and prepare end-of-day reports
Bar Captain Skills
- Excellent customer service
- Ability to multi-task
- Knowledge of beer, wine and spirits
- Familiarity with Point of Sale systems
- Ability to lift up to 50 lbs
Bar Captain Requirements
- Ability to maintain a professional and friendly demeanor while working in a busy environment
- Demonstrated knowledge of beer, wine, spirits and cocktails
- Ability to perform basic math functions and understand bottle measurements
- Working knowledge of local and federal liquor laws and regulations
- Ability to handle money and make change efficiently
- Ability to work in a standing position for long periods of time
- Ability to work well independently or as part of a team
Personal Traits
- Excellent customer service skills
- Good organizational skills
- Ability to multitask
- Ability to work in a fast-paced environment