Our Vault Teller job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Vault Teller role
A Vault Teller is responsible for processing customer transactions, providing customer service, and safeguarding cash and other financial assets in a bank or other financial institution.
Role Purpose
The purpose of a Vault Teller is to provide a secure and efficient banking service to customers by managing the day-to-day operations of a bank vault. This includes receiving, verifying, sorting, and securely storing deposits, as well as preparing and verifying the accuracy of cash withdrawals. In addition, the Vault Teller is responsible for monitoring and controlling the access of customers to the vault, and for maintaining a secure environment for the handling and storage of cash, negotiable instruments, and other valuables.
Vault Teller Summary
The Vault Teller is responsible for managing the daily operations of the bank vault. This includes opening and closing the vault, verifying and reconciling the contents of the vault, and ensuring the safety and security of the facility. The Vault Teller will also be responsible for handling customer deposits, withdrawals, and transfers, and assisting customers with any related queries. This position requires excellent customer service skills, the ability to work in a fast-paced environment, and a keen eye for detail.
Vault Teller Duties
- Greet customers and answer inquiries
- Accept deposits and loan payments
- Examine checks for endorsements and verify other information
- Issue money orders and cashier’s checks
- Balance cash drawer and proof daily transactions
- Check credit worthiness of customers
- Provide customer service and resolve customer complaints
- Process loan applications and prepare loan documents
Vault Teller Skills
- Excellent customer service skills
- Knowledge of banking procedures
- Ability to maintain confidentiality
- Proficiency with computers
- Ability to count money accurately
Vault Teller Requirements
- Excellent customer service and communication skills
- Ability to work with cash and operate a cash register
- Strong organizational and problem-solving skills
- Ability to work independently and as part of a team
- Knowledge of banking regulations and procedures
Personal Traits
- Excellent customer service skills
- Strong mathematical aptitude
- Attention to detail
- Accuracy and reliability
- Proficient in the use of computers
- Knowledge of security procedures