Our Insurance Adjuster job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Insurance Adjuster role
An Insurance Adjuster is responsible for evaluating losses and determining the amount of reimbursement to policyholders for property damage or personal injury claims. Adjusters work with claimants, policyholders, and other stakeholders to determine the extent of coverage and negotiate a fair settlement. They use investigative techniques to assess the validity of claims and analyze relevant legal, medical, and technical information.
Role Purpose
The purpose of an insurance adjuster is to investigate, evaluate, and settle insurance claims on behalf of insurance companies. This job requires the adjuster to interview claimants, examine documents and evidence, and review medical records in order to determine the extent of an insurance company's liability. The adjuster also negotiates settlements with claimants and may make recommendations to insurance companies on the amounts to be paid out.
Insurance Adjuster Summary
Insurance Adjuster Job Summary:
The Insurance Adjuster is responsible for investigating, evaluating, and settling insurance claims. They review and analyze insurance policy language, investigate claims to determine the cause and extent of loss, and negotiate settlements with claimants. The Insurance Adjuster must have excellent customer service and communication skills, as well as the ability to work independently. They must also be knowledgeable of applicable laws and regulations governing insurance policies.
Insurance Adjuster Duties
- Conduct investigations to determine the extent of the insurance company’s liability
- Examine claims forms, investigate and decide liability, and determine the amount of loss
- Evaluate claim settlements and recommend appropriate action
- Interview claimants, witnesses, medical and other experts to obtain information
- Maintain detailed records of investigations and settlements
- Negotiate settlements with claimants and attorneys
- Explain coverage and settlements to claimants
Insurance Adjuster Skills
- Knowledge of insurance laws and regulations
- Excellent interpersonal and communication skills
- Ability to identify and analyze potential problem areas
- Proficiency in Microsoft Office applications
Insurance Adjuster Requirements
- Bachelor's degree in Business, Accounting, or Finance
- Knowledge of the insurance industry and related regulations
- Ability to analyze claims and determine insurance coverage
- Strong communication and customer service skills
- Excellent problem-solving skills
Personal Traits
- Strong interpersonal skills
- Good problem solving and decision-making skills
- Highly organized
- Ability to work independently