Our Billing Coordinator job description includes the responsibilities, duties, skills, education, qualifications, and experience.
About the Billing Coordinator role
The Billing Coordinator is responsible for managing and processing customer invoices and payments, resolving billing issues, and communicating with customers to ensure they are aware of their financial obligations. This position requires strong organizational and customer service skills, as well as a working knowledge of billing systems and processes.
Role Purpose
The purpose of a Billing Coordinator is to ensure that all billing activities and processes are handled accurately and efficiently. This includes processing customer invoices, updating customer account information, preparing reports, and resolving billing inquiries in a timely manner. The Billing Coordinator is also responsible for maintaining customer relationships, providing accurate and timely customer service, and ensuring compliance with relevant laws and regulations.
Billing Coordinator Summary
The Billing Coordinator is responsible for processing customer payments and ensuring accurate billing records. This includes calculating invoices, reconciling accounts receivable, and preparing monthly reports. The Billing Coordinator must be detail-oriented and able to work independently and with a team.
This position requires strong customer service and problem-solving skills. The Billing Coordinator must be able to accurately identify and resolve billing discrepancies. They must also have knowledge of relevant computer software and be proficient in data entry. The ability to work with a diverse customer base is essential.
This position requires excellent organizational and communication skills. The Billing Coordinator must have the ability to prioritize tasks and work under tight deadlines. They must also be able to maintain confidentiality and ensure customer information is secure.
Billing Coordinator Duties
- Manage customer accounts and billing records
- Process payments and generate invoices
- Resolve billing disputes
- Reconcile accounts and make necessary adjustments
- File and organize paperwork
- Support other departments with accounting tasks
Billing Coordinator Skills
- Organizational skills
- Attention to detail
- Ability to multitask
- Proficient in data entry
- Excellent communication and customer service skills
Billing Coordinator Requirements
- Excellent organizational skills
- Excellent communication skills (oral and written)
- Attention to detail
- Proficient in Microsoft Excel and Word
- Ability to prioritize tasks and meet deadlines
Personal Traits
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Accurate and detail-oriented
- Ability to work independently and as part of a team
- Proficient with computers and Microsoft Office software