Jobs in the public sector offer a wide range of opportunities, from Human Resources to roles in public safety, data collection, and housing assessment. However, employers may face difficulties in attracting candidates with various levels of experience and skills to these professions.
To effectively attract candidates to roles in local or central government organizations, it's crucial to create a well-crafted job description that clearly outlines the job's responsibilities, qualifications, and duties. Using a job description template as a starting point can help ensure that all of the necessary information is covered and increase the chances of attracting the right candidates.
What Do Public Sector Professionals Do?
When creating job descriptions for public sector positions, it is important to clearly outline the responsibilities and functions of civil servants and administrative officers. These employees play a vital role in the local community and government departments, and it is crucial to carefully select candidates who have the necessary skills and experience.
The success of government and public sector businesses heavily depends on the effectiveness of their civil servants. They are responsible for conducting policy development and making a positive impact while remaining politically impartial. Failure to follow best practices can lead to disastrous consequences for essential services such as social care, health, pensions, benefits, and rural affairs.
The responsibilities of public sector workers can vary depending on the local government department, but typically include:
- Overseeing public services, such as housing
- Providing administrative support for government ministers or a cabinet office
- Managing internal Human Resources and training
- Developing or updating policy documents
- Guiding people's education, training, skills development, and employment to ensure job security
- Collecting data and producing research reports
- Conducting national census
- Conducting surveys of large groups of people
- Investigating crime in communities
- Administering pensions and benefits
Public Sector Positions and Titles
The tasks and duties of public sector workers are completed in organizations by workers employed in positions titled as:
- Civil servant
- Internal Audit Officer
- Work Coach
- Police Officer/Police Force
- Housing Advice Office
- Property Manager
- Community Manager
- Security Officer
- Emergency Services Roles
Project Management Responsibilities and Duties
The public sector encompasses a wide range of offices and functions, each with its own set of critical responsibilities and priorities that govern an individual's performance. These public sector responsibilities and job duties can vary significantly and include tasks such as office administration, answering queries, negotiating with third-party providers, and conducting research.
Other public sector duties and responsibilities may include:
- Providing information and support to non-departmental public bodies
- Responding to emails and answering incoming calls
- Attending courses for professional development
- Inputting data into spreadsheets and applications
- Ensuring compliance with regulations and policies
- Collecting rent payments
- Taking legal action
- Overseeing policy development and updating policy documents
- Guiding a person's skills development by connecting them with employers offering work experience opportunities
- Administering public services, housing, benefits, pensions, and support
- Investigating crime or responding to emergencies
To make these duties more engaging and meaningful, it's important to describe how each responsibility should be accomplished. For instance, instead of just stating "Guiding a person's skills development," the job description could say "Guiding a person's skills development by providing one-on-one coaching and connecting them with employers offering work experience opportunities."
Essential Public Sector Skills
When seeking new hires for your department, it is important to find individuals with the relevant qualifications, expertise, and skills necessary to serve the country effectively. The following are some essential skills needed to work in the public sector or non-departmental public bodies:
- Honesty, transparency, and truthfulness
- Objectivity, making decisions based on rigorous analysis
- Impartiality and political neutrality
- Research and analysis
- Empathy and compassion
- Proficiency in technology, websites, and systems
- Numeracy and finance
- Knowledge of information and data management
- Specialist knowledge such as legal, environmental, career development, property management, science, security, or engineering
- Excellent communication skills
- Time management
- Ability to work under pressure and meet deadlines
- Analytical thinking
- Problem-solving skills
- Active listening
- Leadership and motivational skills (for people managers)
- Presentation and pitching skills
- Strategic thinking
Public Sector Education and Qualifications
The qualifications and education depend on the position and level of seniority but could include:
- A Bachelor’s Degree in Business Administration, Human Resources, Project Management, or similar
- Specialist knowledge of science, career paths, the environment, engineering, law, or security
Public Sector Training and Experience
Experience working for the government and computer proficiency may be necessary for certain public sector positions.
Frequently Asked Questions about Public Sector Job Descriptions
Here we answer your public sector job description frequently asked questions.