Our Clinical Support Associate job description includes the Administrative Assistant responsibilities, duties, skills, education, qualifications, and experience.
About the Clinical Support Associate role
Clinical Support Associates provide administrative and clinical assistance to healthcare professionals. They are responsible for scheduling appointments, patient registration, insurance verification, and handling medical records. They also provide patient education and support services. Clinical Support Associates must be knowledgeable in medical terminology and possess excellent organizational and communication skills.
Role Purpose
The purpose of a Clinical Support Associate is to provide administrative and clinical support to healthcare providers, ensuring the efficient and effective delivery of quality patient care. This includes providing direct patient care, assisting with scheduling and registration, managing patient flow, providing referrals and authorizations, managing patient records, and performing other clerical and administrative duties, such as filing and answering phones. Clinical Support Associates also provide support to healthcare teams by facilitating communication, coordinating patient care activities, and providing education and resources to patients and families.
Clinical Support Associate Summary
The Clinical Support Associate is responsible for providing administrative support to the clinical team. This role requires excellent organizational skills and the ability to multitask in a fast-paced environment. The Clinical Support Associate will assist with scheduling, filing, patient registration and other related activities. They will also be responsible for ensuring a high level of customer service to both internal and external customers. The successful candidate must have exceptional communication skills, excellent computer proficiency, and the ability to maintain confidentiality.
Clinical Support Associate Duties
- Provide clinical support to patients, families, and healthcare professionals
- Assist with administrative tasks related to patient care
- Coordinate patient care services with other healthcare providers
- Maintain patient records and medical databases
- Monitor patient progress and provide feedback to physicians and nurses
- Assist with scheduling appointments and other administrative tasks
Clinical Support Associate Skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Knowledge of medical terminology
- Knowledge of basic clinical processes
Clinical Support Associate Requirements
- Bachelor's degree in healthcare related field
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Knowledge of medical terminology
- Ability to maintain confidentiality
- Proficiency in Microsoft Office
Personal Traits
- Excellent communication and interpersonal skills
- Ability to work in a team-oriented environment
- Ability to multi-task and prioritize tasks
- Strong organizational and problem solving skills
- Strong computer skills